Variables
Sending he right information to your customers
Variables can be added into your templates. These are used to mark which information from your move you would like to send to the customer.
For example if you use a variable for 
it will be replaced by the date on a specific move you are currently looking at.
Let's see how this template will behave on a single Lead.
Available Variables
The list of variables you can use will grow over time. We've separated it into section according to department or segment of your business.
Leads
LeadsThese variables can be added on Follow up templates and inserted when you send a Follow up email from a single Lead.
Variable name
Description
ref_id
Reference number of the Lead.
move_date
Date of the move marked on the Lead.
move_size
Size of the move.
customer_first_name
Customer's first name.
customer_last_name
Customer's last name.
customer_email
Customer's email address.
customer_phone
Customer's phone number.
company_name
Name of the Company on the Lead.
company_phone
Phone number of the Company on the Lead.
arrival_window
Arrival window from-to time selected on the Lead.
lead_pickup
Pickup address.
lead_delivery
Delivery address.
deposit
Deposit amount for the Lead.
Jobs
JobsThese variables can be added on the Company settings under Email templates. They are used to send automatic emails when moves are booked, rescheduled, cancelled, etc.
Variable name
Description
ref_id
Reference number of the Job.
job_move_date
Date of the move.
job_move_size
Size of the move.
customer_first_name
Customer's first name.
customer_last_name
Customer's last name.
customer_email
Customer's email address.
customer_phone
Customer's phone number.
customer_note
Note that was added on job.
company_name
Name of the Company.
company_phone_number
Phone number of the Company.
job_arrival_window
Arrival window from-to time selected.
job_route
List of all address for the move.
job_price
Total price of the move.
job_price_per_hour
Hourly rate selected for the move.
job_deposit
Deposit amount paid upon booking.
job_movers
Number of movers for the move.
job_trucks
Number of trucks for the move.
Claims
ClaimsThese variables can be added for Claim emails, Acknowledgement Emails and Settlement Emails.
Variable name
Description
ref_id
Reference number of the move (shared with Leads and Jobs).
move_date
Date of the move.
move_size
Size of the move.
customer_first_name
Customer's first name.
customer_last_name
Customer's last name.
customer_email
Customer's email address.
customer_phone
Customer's phone number.
company_name
Name of the Company.
company_phone
Phone number of the Company.
arrival_window
Arrival window from-to time selected.
pickup_address
Pickup address on the move.
delivery_address
Delivery address on the move.
number_of_movers
Number of movers that handled the move.
number_of_trucks
Number of trucks that handled the move.
total_hours
Total time that took to complete a job.
total_price
Total price of the move.
price_per_hour
Hourly rate selected for the move.
deposit
Deposit amount paid upon booking.
settlement_amount
Amount offered to the customer to settle a complaint.
claim_type
Type of claim (i.e. Broken items, Lost items, etc.)
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