Mod24
  • What is Mod24 Dispatch app?
  • Organization
  • Users
    • Permissions
    • User Roles
    • Predefined Roles
    • Users
  • Companies
    • Company Info
      • Deposit
    • Coverage
    • Company Settings
      • Move Sizes
      • Arrival Windows
      • Payment Gateway
      • Booking Options
    • Pricing
    • Availability
    • Email Templates
    • Web Quote
    • Ratings & Reviews
    • Mod24 Settings
      • Getting Started
      • Company Licence
      • Tier
      • Website Details
      • Billing Info
  • Mailing
    • Getting Started
    • SMTP
    • Company Email Templates
    • Follow up Templates
    • Claim Email Templates
    • Acknowledgement Emails
    • Settlement Emails
    • Variables
  • Dashboard
    • Dashboard
    • Sales Dashboard
    • Subco Dashboard
  • Carriers
    • Carrier Info
    • Carrier Availability
    • Assigning Carriers
  • Paperless Contracts
    • Getting Started
  • Movers & Trucks
    • Movers
    • Trucks
  • Twilio
    • Twilio Integration
  • Leads
    • How To Create Leads?
    • Lead Status
    • Addresses
    • Location Details
    • Customer Info
    • Customer Note
    • Follow Ups
    • Rates & Booking
    • Lead Comments
    • How To Book A Lead?
  • Jobs
    • Job Status
    • Addresses
    • Location Details
    • Customer Info
    • Customer Note
    • Job Size
    • Billing
    • Job Comments
  • Claims
    • Creating A Claim
    • Claim Details
    • Claim Types
    • Claim Status
    • Claim Resolutions
  • Customers
    • Import Customers
    • Request Reviews
  • Tags
    • Tags Management
    • Tags Filtering
    • Tags Info
    • Tags Permissions
  • Movers App
    • Getting Started
    • Location Tracking
    • Job In Progress
      • Move Statuses
      • Contracts For Move
      • Starting A Job
      • Payments
      • Completing A Move
  • Statistics
    • Totals
    • Sales Totals
    • Mover Totals
    • Total Discounts
  • Future Features
  • FAQ
    • General FAQ
    • Mailing
    • Companies
    • Availability
    • Prices
    • Leads
    • Jobs
    • Foreman & Movers
    • Transactions
    • Users
  • Untitled
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On this page
  • Map on my Coverage page doesn't show proper location. How to fix it?
  • How do move sizes work?
  • What is the setting for "Small jobs" next to arrival windows?

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  1. FAQ

Companies

Questions related to Companies

Map on my Coverage page doesn't show proper location. How to fix it?

Check the address you've entered for your company on Company info. Update it if necessary and proceed to Coverage. Please note that we currently handle only states in the US, if your Company is located outside of US you will not be able to use the map to select locations.

How do move sizes work?

When you create a lead you will choose a company. Move sizes listed there will belong to it. Same happens when you book the lead or reschedule a job. Move sizes are related to a single Company.

What is the setting for "Small jobs" next to arrival windows?

This setting will allow all jobs that are booked with, e.g. 1 Bedroom, to be instantly considered as small jobs so you can have an open booking for another job on the same date. Please note that this is applicable ONLY for the bookings made by Sales team. If the job comes directly from the website, you will need to manually change it.

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Last updated 3 years ago

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