Mod24
  • What is Mod24 Dispatch app?
  • Organization
  • Users
    • Permissions
    • User Roles
    • Predefined Roles
    • Users
  • Companies
    • Company Info
      • Deposit
    • Coverage
    • Company Settings
      • Move Sizes
      • Arrival Windows
      • Payment Gateway
      • Booking Options
    • Pricing
    • Availability
    • Email Templates
    • Web Quote
    • Ratings & Reviews
    • Mod24 Settings
      • Getting Started
      • Company Licence
      • Tier
      • Website Details
      • Billing Info
  • Mailing
    • Getting Started
    • SMTP
    • Company Email Templates
    • Follow up Templates
    • Claim Email Templates
    • Acknowledgement Emails
    • Settlement Emails
    • Variables
  • Dashboard
    • Dashboard
    • Sales Dashboard
    • Subco Dashboard
  • Carriers
    • Carrier Info
    • Carrier Availability
    • Assigning Carriers
  • Paperless Contracts
    • Getting Started
  • Movers & Trucks
    • Movers
    • Trucks
  • Twilio
    • Twilio Integration
  • Leads
    • How To Create Leads?
    • Lead Status
    • Addresses
    • Location Details
    • Customer Info
    • Customer Note
    • Follow Ups
    • Rates & Booking
    • Lead Comments
    • How To Book A Lead?
  • Jobs
    • Job Status
    • Addresses
    • Location Details
    • Customer Info
    • Customer Note
    • Job Size
    • Billing
    • Job Comments
  • Claims
    • Creating A Claim
    • Claim Details
    • Claim Types
    • Claim Status
    • Claim Resolutions
  • Customers
    • Import Customers
    • Request Reviews
  • Tags
    • Tags Management
    • Tags Filtering
    • Tags Info
    • Tags Permissions
  • Movers App
    • Getting Started
    • Location Tracking
    • Job In Progress
      • Move Statuses
      • Contracts For Move
      • Starting A Job
      • Payments
      • Completing A Move
  • Statistics
    • Totals
    • Sales Totals
    • Mover Totals
    • Total Discounts
  • Future Features
  • FAQ
    • General FAQ
    • Mailing
    • Companies
    • Availability
    • Prices
    • Leads
    • Jobs
    • Foreman & Movers
    • Transactions
    • Users
  • Untitled
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  1. Mailing

Company Email Templates

Customizing your automated email templates

PreviousSMTPNextFollow up Templates

Last updated 4 years ago

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In order for the emails to be sent SMTP server for your company should be added. Further reading is available . If your domain is already verified and you have enabled the option to send automated emails on your Company, you can proceed to adjust them with your own Subject and Body.

The templates work with and basic content you enter. Each template when it is sent will take the data from a specific job and send it to an appropriate Customer with their own details.

We are sending default emails when certain actions are taken. You can toggle it from default and add your own text so they would contain information that matches your company needs.

Click on any available template, add your content and save it. Once it is saved, the switch next to it will change its position to blue. Which indicates your email is sending customized content.

If you wish to revert it back to default templates, click on it again and delete the template.

This option only removes your custom content, the default template will be sent instead.

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