Transactions

FAQ related to charges from Mod24

Can I add transactions after Job is Completed?

If you have permission on your account to create transaction, yes, you can add transactions even after the Job is Completed. This primarily allows you to handle refunds.

What is the difference between Refund and Refund Overcharge?

You can check our Billing section on Jobs for more details. In short, "Refund" is something you give back to the customer because of a claim raised, as in a specific amount. "Refund overcharge" is for scenarios were you need to refund the entire transaction with the transaction fee, or part of the transaction along with the transaction fee. "Refund overcharge" affects the Balance due on the job.