Mailing

Sending emails from Mod24 FAQ

I want to send customized email templates. Is there an option for this?

Yes, you can adjust the subject and body of email templates that are sent to your Customers. Go to Company settings and look for Email Templates. If you need to adjust emails that are sent for Claims department, visit Mailing section from the menu. More on emails and templates can be found in our Mailing section.

The customer didn't receive an email. What happened?

Emails go through a process once they are sent. We cannot do anything to affect their delivery. Either the email was not instantly received or it went into a different folder in the inbox of the receiver.

How to send emails as a Company?

You will need to set up an STMP for your company. All information is available in SMTP section in our documentation.