# Email Templates

## Sending Emails switch

Sending automated emails will be disabled by default. Once you add your [SMTP](/mod24/mailing/smtp.md) for your company, come back here to set up your automated emails. If you enable this option, automatic emails will be sent for your Company. 

## Default Templates

Once the switch is set to "ON" emails will be sent to the Customers automatically in few scenarios:

* **Job created** - when the move is booked
* **Job completed** - after the move was done
* **Job cancelled** - if the move gets cancelled
* **Job updated** - if there are changes on the job (change of dates, addresses, etc.)
* **Job on hold** - when the move is put on hold (move date is not certain anymore, but the customer wants to move with your Company)
* **Pre Move Agreement** - an email sent with the link to sign a paperless contract before the move
* **Pre Move Agreement Document** - an email sent after the paperless contract in previous point was signed
* **Move Agreement Document** - an email sent after the paperless contract is signed during the move

{% hint style="warning" %}
We are sending default emails when certain actions are taken. You can toggle it from default and add your own text so they would contain information that matches your company needs.
{% endhint %}

## Sending a copy of emails

You can enter one email address that should receive a copy of these templates. In case you need to track in which instances these were sent.

## Customized Templates

For further details please visit [Company Email Templates](/mod24/mailing/company-email-templates.md) page. 


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