> For the complete documentation index, see [llms.txt](https://docs.mod24.com/mod24/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.mod24.com/mod24/claims/claim-resolutions.md).

# Claim Resolutions

Once the Claim should be put into Closed status, the user will need to select a resoultion. Mod24 Dispatch offers the following:

* Compensated
* Declined
* Customer declined
* Repaired
* Dispute closed

Compensated - Customer received a refund.

Declined - Company declined to grant the request of the Customer

Customer declined - Company offered certain refund or service, but the Customer declined.

Repaired - Company sent out a crew to repair the damages made.

Dispute closed - Claim closed due to various reasons (undetermined, Customer did not respond, complaint no longer valid, etc.).