# Claim Resolutions Once the Claim should be put into Closed status, the user will need to select a resoultion. Mod24 Dispatch offers the following: * Compensated * Declined * Customer declined * Repaired * Dispute closed Compensated - Customer received a refund. Declined - Company declined to grant the request of the Customer Customer declined - Company offered certain refund or service, but the Customer declined. Repaired - Company sent out a crew to repair the damages made. Dispute closed - Claim closed due to various reasons (undetermined, Customer did not respond, complaint no longer valid, etc.). --- # Agent Instructions: Querying This Documentation If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question. Perform an HTTP GET request on the current page URL with the `ask` query parameter: ``` GET https://docs.mod24.com/mod24/claims/claim-resolutions.md?ask= ``` The question should be specific, self-contained, and written in natural language. The response will contain a direct answer to the question and relevant excerpts and sources from the documentation. Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.