Mod24
  • What is Mod24 Dispatch app?
  • Organization
  • Users
    • Permissions
    • User Roles
    • Predefined Roles
    • Users
  • Companies
    • Company Info
      • Deposit
    • Coverage
    • Company Settings
      • Move Sizes
      • Arrival Windows
      • Payment Gateway
      • Booking Options
    • Pricing
    • Availability
    • Email Templates
    • Web Quote
    • Ratings & Reviews
    • Mod24 Settings
      • Getting Started
      • Company Licence
      • Tier
      • Website Details
      • Billing Info
  • Mailing
    • Getting Started
    • SMTP
    • Company Email Templates
    • Follow up Templates
    • Claim Email Templates
    • Acknowledgement Emails
    • Settlement Emails
    • Variables
  • Dashboard
    • Dashboard
    • Sales Dashboard
    • Subco Dashboard
  • Carriers
    • Carrier Info
    • Carrier Availability
    • Assigning Carriers
  • Paperless Contracts
    • Getting Started
  • Movers & Trucks
    • Movers
    • Trucks
  • Twilio
    • Twilio Integration
  • Leads
    • How To Create Leads?
    • Lead Status
    • Addresses
    • Location Details
    • Customer Info
    • Customer Note
    • Follow Ups
    • Rates & Booking
    • Lead Comments
    • How To Book A Lead?
  • Jobs
    • Job Status
    • Addresses
    • Location Details
    • Customer Info
    • Customer Note
    • Job Size
    • Billing
    • Job Comments
  • Claims
    • Creating A Claim
    • Claim Details
    • Claim Types
    • Claim Status
    • Claim Resolutions
  • Customers
    • Import Customers
    • Request Reviews
  • Tags
    • Tags Management
    • Tags Filtering
    • Tags Info
    • Tags Permissions
  • Movers App
    • Getting Started
    • Location Tracking
    • Job In Progress
      • Move Statuses
      • Contracts For Move
      • Starting A Job
      • Payments
      • Completing A Move
  • Statistics
    • Totals
    • Sales Totals
    • Mover Totals
    • Total Discounts
  • Future Features
  • FAQ
    • General FAQ
    • Mailing
    • Companies
    • Availability
    • Prices
    • Leads
    • Jobs
    • Foreman & Movers
    • Transactions
    • Users
  • Untitled
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  1. Leads

How To Book A Lead?

Booking a move for the customer

PreviousLead CommentsNextJob Status

Last updated 2 years ago

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If you've reached the point where the Lead is already created, it means all your settings for the Company are already in place (prices, move sizes, deposit, booking options, etc.).

Your user has all necessary permissions to view, edit and create entities for the scenario at hand.

Minimum requirements to book a move:

  • There must be at least one Pickup address

  • There must be at least one Delivery address

  • Pickup address must be a full address (street number, street name, zip, state)

  • Customer's full name must be provided

  • Email and Phone must be provided

  • Number of movers and trucks is less or equal to number of available movers and trucks

  • If deposit is not zero, credit card must be provided

According to your Company settings there are multiple ways to book, all of them are listed here:

You can always go back and check page how to set up your company.

Company Info
Book with an offer without fixed rate
Book with a saved offer
Book with custom rate
Book as a customer via link
Book as a customer using a booking link